Important: By using the beat jelly platform, you agree to this Privacy Policy. We are committed to respecting your privacy and keeping your personal information secure at all times.
1Scope & Applicability
Beat Jelly ("we", "us", or "the platform") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the beatjelly.net website and mobile application, how we use it, and what rights you have.
This policy applies across all beat jelly services — including Sports Betting, live betting, Lottery, casino games, promotions, and customer support. It takes effect whenever you register, log in, or use any of our services.
We comply with international data protection laws and regulations, and regularly update our security measures. If you have any questions about Beat Jelly's privacy policy, feel free to contact us at any time.
Our Commitment: beat jelly never sells or rents your personal information to any third party.
2What Information We Collect
Beat Jelly collects your information in several ways. Below is a detailed breakdown of what types of information are collected and under what circumstances.
Information Provided Directly
When you register or use beat jelly services, you provide the following information directly:
| Data Type | When It's Collected | Purpose |
|---|---|---|
| Full Name | At Registration | Identity Verification & Account Creation |
| Date of Birth | At Registration | Age Verification (18+) |
| Email Address | At Registration | Contact & Account Recovery |
| Mobile Number | At Registration | OTP Verification & Security |
| Residential Address | For KYC Verification | Meeting Legal Obligations |
| Identity Document Details | For KYC Verification | Fraud Prevention |
| Payment Information | Deposit/Withdrawal | Financial Transaction Processing |
Automatically Collected Information
When you use the beat jelly platform, certain information is collected automatically:
- IP Address: To verify your geographic location and for security checks.
- Device Information: Browser, operating system, and device type.
- Usage Log: Login times, pages visited, and session duration.
- Betting Activity: Betting history and win/loss records.
- Cookie Data: Preference and session tracking (see Section 5 for details).
Please Note: Beat Jelly only collects information that is strictly necessary. No excessive or irrelevant data is requested.
3How Your Information Is Used
Beat jelly uses your collected data only for specific, legitimate purposes. No information is ever used beyond its intended scope.
Primary Use
- Account Management: Registration, login, and profile updates.
- Service Delivery: Operating betting, lottery, and other gaming services.
- Financial Transactions: Deposit acceptance and withdrawal processing.
- KYC Verification: Fulfilling legal obligations and preventing fraud.
- Customer Support: Handling complaints and providing support.
Secondary Use
- Promotional Communications: Sending you offers and bonus information with your consent.
- Personalized Experience: Customizing the platform to match your preferences.
- Security Monitoring: Detecting and preventing suspicious activity.
- Service Improvement: Analyzing and improving platform performance.
- Legal Obligations: Fulfilling requests from government or regulatory authorities.
Marketing Communications: You can opt out of promotional emails or SMS at any time. Use your account settings or contact support to unsubscribe.
4Data Sharing & Disclosure
Beat jelly never sells or rents your personal data to third parties. However, limited data sharing may occur in specific circumstances.
Data Sharing Scenarios
- Payment Processors: Solely to process transactions with bKash, Nagad, Rocket, and our banking partners.
- Identity Verification Services: With licensed verification agencies for the KYC process.
- Legal Authorities: In response to court orders, investigations, or government requests.
- Technology Infrastructure: Hosting & cloud service providers — for operational purposes only.
- Audit & Compliance: With regulatory authorities to maintain our license.
Third-Party Restrictions
Third parties we share data with may only use it for the specified purpose. Any breach of beat jelly's privacy standards will result in contract termination. We conduct regular compliance audits of all third parties.
Guarantee: Beat Jelly never sells your information to advertisers or data brokers.
5Cookies & Tracking Technologies
The Beat Jelly platform uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.
Cookie Type
- Essential Cookies: Maintaining login sessions and storing security tokens — the platform cannot function without these.
- Functional Cookies: For language preferences, display settings, and a personalized experience.
- Analytical Cookies: To understand which pages are most visited and how users interact with the platform.
- Security Cookies: To detect fraud and track logins across multiple devices.
Cookie Controls
You can disable cookies through your browser settings. Keep in mind that turning off essential cookies may limit certain platform features. On your first visit, our cookie consent banner lets you choose which cookies to allow.
6Data Retention Period
Beat jelly does not retain your data longer than necessary. A defined retention period is set for each type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | Anti-Money Laundering (AML) Laws |
| Betting History | 3 Years | Dispute Resolution |
| Cookie Data | Up to 1 year | Session Management |
| Communication Log | 2 Years | Improving Customer Service Standards |
Once the retention period expires, your data is securely deleted or fully anonymized.
7Your Data Rights
Beat jelly takes your data rights seriously. You may exercise any of the rights listed below.
Right to Access Your Data
You can find out exactly what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
Request deletion of your data under certain circumstances.
Right to Restrict Processing
Request to restrict the use of your data for specific purposes.
Data Portability
Download your data in a structured format.
Right to Object
Object to the use of your data for marketing or profiling purposes.
To exercise these rights, email us at support@beatjelly.net. We will respond to your request within 30 days, and action will be taken after your identity has been verified.
8Child Protection Policy
Beat Jelly strictly does not collect data from anyone under 18. In accordance with our privacy policy, Beat Jelly is a platform intended for adults only.
- Age verification is mandatory at the time of registration.
- Any account identified as belonging to a minor will be suspended immediately.
- If we become aware that data has been collected from a minor, it will be deleted immediately.
- If you suspect your child is using beat jelly, please contact us at support@beatjelly.net right away.
To Parents & Guardians: If you suspect your child is using beat jelly, contact our support team immediately. We will act promptly.
9Security Measures
Beat Jelly follows the highest industry standards to protect your data. Our security infrastructure is regularly updated and tested.
Technical Protection
- 256-bit TLS/SSL Encryption: All data transmissions are encrypted.
- AES-256 Encryption: For stored sensitive data.
- Two-Factor Authentication (2FA): Additional login protection.
- Firewall & DDoS Protection: Protection against cyberattacks.
- Regular Penetration Testing: Security audits conducted by third parties.
- PCI-DSS Compliance: International standards for payment information.
Administrative Protection
- Only authorized personnel can access your data.
- Regular privacy and security training for all staff.
- In the event of a data breach, users will be notified within 72 hours.
Your Role: Keep your password confidential, report any suspicious activity to us immediately, and avoid logging in over public Wi-Fi.
10Policy Changes & Updates
Beat Jelly reserves the right to update this Privacy Policy as needed. We will notify you in advance of any significant changes.
- Minor Updates: The "Last Updated" date at the top of the page will be changed accordingly.
- Significant Changes: Advance notice will be sent to your registered email address.
- Effective Date: The date of any change will be clearly stated.
- Consent: Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you have concerns about the changes, contact our support team to close your account or learn more.
11Contact & Complaints
For any privacy-related questions, concerns, or complaints, please reach out to our data protection team.
Support@beatjelly.net
Typically responds within 24 hours
Log in to the platform to chat
24/7 Support in Bangla
Once a complaint is submitted, we will begin an investigation within 7 business days and provide a resolution within 30 days. If you are not satisfied with our response, you may escalate the matter to the relevant regulatory authority.